Reservations are recommended.

Reservations are guaranteed up to only 10 minutes after the appointment time. For same day appointments , please notify the salon 2 hours in advanced for cancellation. booked on the same day . We will not honor future reservations of no-show customers.

Please note that late customers will not be guaranteed the full services that were booked when the appointment was scheduled due to the limited time available.

We cannot offer services to customers with skin infections and diseases and reserve the right to decline treatment at our discretion.

Gel nails are not designed to enforce the natural base of nails, and are not recommended for those with delicate nails. We will offer an explanation of gel technology prior to the procedure.

Customers under 15 years old cannot receive gel nail services due to possible damage to the growth of young nails. Please consult our staff for the kids’ menu for a basic manicure.

Pets are not allowed in the salon except any service dogs.

We reserve the right to refuse service to anyone demonstrating inappropriate behavior to our nail technicians and other customers.

We are not responsible for lost or stolen personal items.

Smoking is prohibited in our salon.

 

Your appointments are very important to us. It is reserved especially for you and we do understand that sometimes schedules adjustments are necessary; therefore, we respectfully request at least 24-hour notice for cancellation and rescheduling of appointments that are made in advance. We charge a 20% fee for cancellations and a 50% fee for no-show appointments.

- There will be a 20% charge for appointments that are made in advance, which are canceled on the same day of the scheduled appointment. Since we do confirmations calls the day before and there is an adequate amount of opportunities to cancel your appointment.

- Appointments that are made on the day of service via phone call or walk-in, we request at least an hour notice before the scheduled appointment to avoid the 20% cancellation fee.

- There will be a 50% charge from the services that is scheduled for no-show appointments. This charge policy will apply after 20 minutes from the expected time of your appointment. We do call at least 10 minutes after the scheduled appointment to see where you will be.

Please do understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time. Therefore, clients on our waiting list misses the opportunity to receive services. If you are running late please do understand that your scheduled service may not be upheld because we may have another appointment after your schedule.